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Everything you need to know
Frequently asked
questions.
Pricing, availability, airports, vehicles and corporate accounts — the answers to the questions we hear most. Still unsure? Call or text +1 (805) 285-1570.
Pricing & quotes
Pricing & quotes.
How much is a chauffeur from LAX to Malibu?
LAX to Malibu is a fixed, all-in fare from $250 — tolls and gratuity included, no
surge — and about 50 minutes door to door. Fares can change without notice, so enter
your exact trip in the booking search for an instant,
locked-in quote.
How does your pricing work?
Every fare is fixed and all-in: tolls and standard gratuity are included, with no
surge pricing and no meter. You see and approve the total before you book, so there
are no surprises at drop-off.
Are tolls and gratuity included in the price?
Yes. The price you are quoted includes tolls and standard gratuity. The number you
approve at booking is the number you pay.
How do I get an exact price for my trip?
Enter your pickup and destination in the
booking search for an instant, fixed quote. For routes
not listed on the site, the price depends on distance and time — the booking search
returns an exact all-in quote in seconds. See our
popular fixed-fare routes.
Booking & availability
Booking & availability.
Is RideYeah available 24/7?
Yes. RideYeah operates 24 hours a day, 7 days a week, including holidays and
overnight airport runs. For guaranteed availability we recommend booking ahead,
especially at peak travel times.
How far in advance should I book?
As early as you can to guarantee a vehicle, though same-day and short-notice rides
are often available. For last-minute trips, call or text +1 (805) 285-1570 and we
will confirm what we can do.
Can I book a round trip or add multiple stops?
Yes. You can book one-way, round-trip or multi-stop trips. For full days with
several stops, our hourly chauffeur keeps the
same driver and SUV with you the whole time.
How do I change or cancel a reservation?
Contact us as early as possible to change or cancel — call or text +1 (805) 285-1570
or email info@rideyeah.com — and we will take care of it. The earlier you let us
know, the easier it is to adjust.
Airports & flights
Airports & flights.
Do you track flights?
Yes. We track your flight in real time and adjust your pickup automatically for
early or delayed arrivals, so your chauffeur is there when you land — no extra
charge for normal delays. More on
airport transfers.
How does airport meet-and-greet work?
On request, your chauffeur meets you inside the terminal near baggage claim with a
name sign and helps with your luggage to the vehicle. Prefer a curbside pickup
instead? Just note it when you book.
How much wait time is included on airport pickups?
Airport arrivals include complimentary wait time so you are never rushed through
baggage claim and customs. Because we track your flight, the wait window starts from
your actual landing time.
Which airports do you serve?
We serve all major Southern California airports: Los Angeles International (LAX),
John Wayne / Orange County (SNA), Hollywood Burbank (BUR) and Long Beach (LGB), plus
private terminals on request.
Chauffeurs & vehicles
Chauffeurs & vehicles.
Are your chauffeurs professionally dressed?
Yes. Our chauffeurs are professionally dressed, licensed, insured and professionally
trained. Every ride is discreet and punctual, to a consistent standard suitable for
executive and VIP clients.
What kind of vehicles do you use?
We run a focused fleet of late-model
luxury black SUVs (full-size Suburban / Escalade class),
detailed before every ride, with bottled water and Wi-Fi. One vehicle standard means
a consistent experience every time.
How many passengers and bags can you carry?
Each luxury black SUV seats up to 7 passengers with room for luggage. Traveling as a
group? We can coordinate multiple SUVs together for events and
corporate travel.
Are child seats available?
Yes, on request. Add a note with the type and number of child seats when you book,
or call us, and we will have them fitted for your ride.
Corporate & coverage
Corporate & coverage.
Do you offer corporate accounts?
Yes. We set up company accounts with consolidated billing, saved traveler
preferences and a single point of contact. See our
corporate transportation page or call +1
(805) 285-1570 to set one up.
What areas do you serve?
We cover all of Los Angeles and Orange County — from Beverly Hills, Santa Monica and
Malibu to Calabasas, Pasadena, Newport Beach and beyond — plus fixed-fare
city-to-city routes. See all service areas.
Still have a question?
Get an instant quote.
Enter your pickup and destination for a fixed, all-in price — or call us and we'll handle the rest.
See prices & book